STANDARD REFUND TERMS

Only orders that are cancelled within 30 days of the transaction's date are eligible for a refund on products bought from EWebHostingStore.com. It should be noted that due to the nature of cryptocurrencies, tokens, and other digital assets, they are typically irreversible, and their exchange rates are extremely unstable and erratic. Any risk, including but not limited to market risk and exchange rate risk, cannot be our responsibility. There will be no refunds for items bought with cryptocurrencies, tokens, or other digital assets.

Refunds to your EWebHostingStore balance may be provided as a substitute if a refund to the original payment method is not feasible. For the purposes of this Refund Policy, "Date of the Transaction" refers to the date on which any product or service was purchased, including the date on which EWebHostingStore executed any renewal in accordance with the terms and conditions of the relevant product or service agreement (Terms of Use). A refund will only be given if the cancellation request is made within the refund window indicated for the relevant product, if one is offered. You can cancel a product at any time. There are certain products that are not eligible for a refund at all, as well as some that have distinct regulations or requirements for refunds linked with them. For the terms of returns that apply to these products, please see below:

PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS

• Web Hosting (all plans, except first payment after Free Trial)
• Domain Transfers (.eu transfers are an exception. EURid charges a non-refundable transfer fee. If the transfer fails for any reason, the customer must start over and pay the transfer fee again. .es transfers are also non-refundable.)
• Backup Services
• Priority Support

PRODUCTS NOT AVAILABLE FOR REFUNDS

• All Cloud VMs
• Linux VPS
• Windows VPS
• Dedicated Servers
• SSL Certificates
• Redemption Fees
• Domain Name Renewals
• Privacy Protection
• SEO Toolkit
• SEO Marketing Panel
• VPS License
• Windows License
• Addon Features (JetBackup, CloudLinux, LightSpeed, cPGuard, Softaculous, Sitepad etc.)
• Control Panel Licenses (cPanel, DirectAdmin, Plesk, etc.)

PRODUCTS WITH SPECIAL REFUND TERMS

New Domain Name Registrations: Cancellations must be handled within four days of registration to receive a refund (96 hours).
Domain name transfers: If the registry has not started the transfer process, a refund is available within four days of registration (96 hours).
Refunds upon cancellation ARE NOT permitted by the following ccTLD registries:

• .be
• .br (including .com.br and .net.br)
• .ca
• .ch
• .cz
• .dk
• .es (including .com.es, .nom.es, and .org.es)
• .eu
• .fr
• .hu
• .it
• .nl
• .nu
• .ru (including .com.ru, .net.ru, and .org.ru)
• .se
• .cat
• .asia
• .de
• .co.uk
• .eu
• .in
• .us
• .pl
• .se
• .pw
• .co.in
• .ag
• .xxx
• .vc
• .tf
• .re
• .pm
• .net.mx
• .mn
• .lv
• .lt
• .lc
• .jp.net
• .in.net
• .frl
• .dk
• .com.se
• .com.pl
• .com.de
• .cl
• .bz
• .at
• .am
• .ae.org
• .yt
• .wf
• .tv
• .sc
• .pt
• .net.pl
• .mx
• .lu
• .li
• .la
• .info.pl
• .gr.com
• .fm
• .cx
• .com.pt
• .com.mx
• .cn.com
• .cc
• .biz.pl
• .ar.com
• .com.au

REFUNDS FROM BALANCE

A balance that has been overfunded may be repaid within 30 days after the payment that caused it. If the 30-day time period can be applied to other payments, they may be repaid in place of the original payment under certain circumstances.